ION Solar

Verified profile
Updated: 25 November 2024
Installer

Installing solar since 2013

ION Solar logo

4.33 from 936 Reviews

How was this rating calculated?

SolarReviews Expert Rating Score:

A score we give a solar company out of 100 based on 13 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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Rating breakdown

ION Solar reviews


Breakdown of consumer reviews

Sales Process

4.5

Price as quoted

4.6

On schedule

4.3

Installation quality

4.3

After sales support

4.1

Latest good review thumbs up

Corey McConnie | Henderson, Nevada | 11/25/2024

Great communication and the level of the work looks amazing. We are extremely happy with how it turned out.

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Latest bad review thumbs down

Tracy | Colorado Springs, Colorado | 10/21/2024

Beware

I made the mistake of installing solar panels with ION Solar in 2018. The interface app used to track issues with the solar panels and energy created and used has changed at least twice since my panels were installed. I have had to have them out at least once to get the panels back online and producing energy. Most recently I am having issues with the app connecting to my WiFi. I called Enphase first and they confirmed I was following the correct steps to connect the app to my WiFi and suggested I cannot my ISP to confirm I had a strong enough WiFi signal. My ISP confirmed my signal was strong enough, but the panel still would not connect to my WiFi. The error kept saying my WiFi password was incorrect, which I confirmed multiple times the password is correct. I called ION Solar to have a tech come assess why the panel will not connect to WiFi; however, they will not send a tech without me paying $250 up front. It is asinine to pay that much money for a problem that is clearly an issue with ION’s equipment without knowing what the actual issue is. When I asked to speak with a supervisor, she discounted the fee to $200, which is still too much money to pay to have them diagnose their issue. The supervisor refused to escalate my call and complaint further, leaving my only option as writing negative reviews and finding the office of the president at ION’s contact info to escalate myself. These solar panels are far too expensive to not receive adequate customer support when their equipment fails. Beware, as it turns out solar panels have an approximate life span of twenty years, which is how long ION “generously” offers their financing for. If you are considering solar panels find a reputable company that stands behind their equipment without charging you ridiculous service fees to diagnose the issue with their equipment.

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Dave and Jo | Suffolk, Virginia | 11/25/2024

Excellent experience

Right from.the get go, we had a very good experience with Ions reps. They were considerate, informative and really knew what they were doing. Brian Foley made sure we understood everything amd didn't mind our questions, even when it was a repeat. His answers were complete and informative, and helped us to understand the system, the install procedure, and what it would entail. Nothing was left unsaid, but we also are able to connect with ION and Brian, if we have any questions/issues. A reputable company, USA based, as well.

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Alejandro Medina | San Antonio, Texas | 11/22/2024

Trust

They care care of every step, very communicative and they answer all my questions, Russ Gonzalez very profesional.

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Paul | Henderson, Nevada | 11/20/2024

Smooth process from start to finish.

Informative about solar and estimated impact to my home. Kept me well-informed through all the project stages and facilitated all the forms, approvals, etc. Installation was complete in less than a day and passed inspection a few days later.

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Dave | San Antonio, Texas | 11/18/2024

The ION Solar company was very thorough and swift with their work. They ensured to keep us up to date with all steps of the process and were accurate in the breakdown of the process.

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Ryan Webb | Colorado Springs, Colorado | 11/18/2024

The sales team was very professional and answered all of our questions. The whole ION Solar team has made the entire process from start to finish, which can take 2-3 months, visible and has stayed in touch with us on progress through each step. We just completed the installation phase, and everything went smoothly and quickly. Everyone has been very friendly and great to work with!

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D G | Norfolk, Virginia | 11/18/2024

This company is the best I've ever dealt with. Their employees are top-notch. I have been kept in the loop from start to finish by my Rep, Lauren, and her colleagues. I always knew at what point we were in the process. My roof replacement was included and it was completed in one day. The workers were a well-oiled machine. When it was time for my panels to be installed, I had the same experience. Wonderful and professional employees who kept me aware of every step. My rep has been by my side throughout the entire process, and she is the absolute best! If you are looking into solar, stop looking now. ION Solar is the place to call.

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William Powell | Chesapeake, Virginia | 11/15/2024

Ion Solar was great! James is somebody I can trust with my questions and concerns.

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Jessica Cundari | Las Vegas, Nevada | 11/12/2024

Ion solar has been amazing to work with! Joe Pickens is awesome and made our solar experience great! Everything from start to finish has went smoothly and Joe is very well educated about solar and the best options for us! Everyone has kept in contact with us about each step of the way. Thank you again Joe and Ion solar!

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Jon Wright | Front Royal, Virginia | 11/12/2024

Ryan presented us with great info and was extremely personal!!

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SLA/CL | Hickory, North Carolina | 11/12/2024

Solar

My spouse and I have wanted to go solar for several years. Ion Solar has made this a reality. Eylan D was our rep and he is an amazing human! Thank you Eylan and Ion Solar!

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Solar panel cost calculator

Service types


Residential solar - Grid tied

Commercial solar - Grid tied

Energy audits

Residential solar - Hybrid solar systems

Energy monitoring

About ION Solar


ION Solar is a premium, full-service solar provider. ION offers affordable solar solutions that give customers the benefits of solar with little or no up-front costs. Full-service includes a custom-designed system using premium equipment and they handle all of the permitting, applications, installation, and inspection.

"ION's record breaking growth is a testament to the hundreds of hardworking people that make up this truly special company," said the President of ION Solar. "We know that we're building a special kind of solar company and so do the thousands of homeowners who choose ION for the exceptional product and experience. 9,507% growth over three years is validation that homeowners are embracing our full-service approach to solar."

LICENSES

Utah #10304593-5501

Colorado EC#0100960

S. Carolina #M114251

N. Carolina U.33681

Arizona ROC 323498

California #1027027

Connecticut #0188969-E1

Nevada #0083098

New Mexico #391320

New Jersey #13VH08646400

Idaho #026803

Texas #30990

Wyoming C-49686

Office locations


Select state

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Utah - Provo

4801 N University Avenue Suite 900, Provo UT, 84604

Utah - Provo

4801 N University Ave, Provo UT, 84604

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New Mexico - Albuquerque

6816 Academy Parkway East NE Suite A, Albuquerque NM, 87109

New Mexico - Albuquerque

8300 Corona Loop NE, Albuquerque NM, 87113

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Colorado - Colorado Springs

4040 E Bijou St Unit 120, Colorado Springs CO, 80909

Colorado - Commerce City

6185 East 56th Ave Unit G, Commerce City CO, 80022

Colorado - Denver

12875 E 42nd Ave, Denver CO, 80239

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Texas - Buda

539 Commercial Drive, Buda TX, 78610

Texas - Kyle

395 Co Rd 202, Kyle TX, 78640

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Virginia - Newport News

739 Thimble Shoals Boulevard Suite 704, Newport News VA, 23606

Virginia - Virginia Beach

641 Lynnhaven Pkwy, Virginia Beach VA, 23452

Virginia - Ashland

116 Sylvia Rd, Ashland VA, 23005

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Nevada - Henderson

1860 Whitney Mesa Drive Suite 170, Henderson NV, 89014

Nevada - North Las Vegas

4120 Losee Rd, North Las Vegas NV, 89030

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Florida - Orlando

100 East Pine St., Unit 110, Orlando FL, 32801

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Oregon - Clackamas

9057 SE Jannsen Rd, Clackamas OR, 97015

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North Carolina - Durham

4122 Bennett Memorial Rd, Durham NC, 27705

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Oklahoma - Oklahoma City

3801 NE 104th St, Oklahoma City OK, 73131

Certifications


Better Business Bureau Solar Energy Industries Association American Solar Energy Society Solar Electric Power Association Solar Power World

NABCEP certifications


NABCEP Certified Solar PV Installer
Scott Gurney
PV-011719-015866

Licenses


Utah #10304593-5501. Colorado EC#0100960. S. Carolina #M114251. N. Carolina U.33681. Arizona ROC 323498. California #1027027. Connecticut #0188969-E1. Nevada #0083098. New Mexico #391320. New Jersey #13VH08646400. Idaho #026803. Texas #30990. Wyoming C-49

Contact ION Solar


Location pin
Head Office
4801 N University Avenue Suite 900, Provo UT, 84604
Website
Website
ION Solar